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PoliCon
12-05-2010, 09:22 AM
By Terry Evans

tevans@star-telegram.com

SOUTHLAKE -- Chase Bank told a businessman to remove the Christmas tree he donated to a local branch because it could offend people.

Antonio Morales, owner of Bellagio Day Spa in Southlake, had assembled and decorated a 9-foot-tall tree in the lobby of the Chase Bank branch at 1700 E. Southlake Boulevard as a favor to the branch manager, who is one of his clients.

The tree remained in the lobby from the Monday before Thanksgiving until Tuesday. Morales said his friend called him Wednesday to tell him the tree had to go. She later showed him an e-mail from JPMorgan Chase saying that the tree had to be removed because some people were offended by it.

The bank referred questions to corporate offices.

Greg Hassell, a JPMorgan Chase spokesman, said that the company's policy isn't anti-Christmas. "People wish their customers merry Christmas when it's appropriate," he said.

However, to ensure that everyone who visits Chase branches feels welcome and comfortable, the bank's policy is to use only decorations supplied by the company.

"We appreciate the thoughtful gesture from Mr. Morales," Hassell said. "Unfortunately, we're unable to keep it [the tree] on display for the remainder of the holiday season." JPMorgan Chase ensures that decorations are "something everyone is comfortable with, regardless of how they celebrate the season," Hassell said.

But others see the tree as a symbol of the season.

CONTINUED (http://www.star-telegram.com/2010/12/02/2676274/jpmorgan-chase-orders-southlake.html)

BadCat
12-05-2010, 09:33 AM
If you call Chase to express your opinion, you'll be connected to Chase Bangalore.

Those Hindus must be very confused by the complaints.

AmPat
12-05-2010, 10:59 AM
By Terry Evans

tevans@star-telegram.com

SOUTHLAKE -- Chase Bank told a businessman to remove the Christmas tree

However, to ensure that everyone who visits Chase branches feels welcome and comfortable, the bank's policy is to use only decorations supplied by the company.

"We appreciate the thoughtful gesture from Mr. Morales," Hassell said. "Unfortunately, we're unable to keep it [the tree] on display for the remainder of the holiday season." JPMorgan Chase ensures that decorations are "something everyone is comfortable with, regardless of how they celebrate the season," Hassell said.

But others see the tree as a symbol of the season.

CONTINUED (http://www.star-telegram.com/2010/12/02/2676274/jpmorgan-chase-orders-southlake.html)These are inconsistent remarks. The tree is a decoration and is also sybolic. The Christmas decorations are what, asymbolic?

As for pleasing "everybody," this is a good example of what I responded to on BadCat'stolerance post. You cannot please everybody, nor should you try. If some of your customers cannot "tolerate" the wishes of the majority, send them home crying.