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SarasotaRepub
05-17-2012, 01:28 PM
What a pain in the ass these things are!!!

We use Trend Micro for anti-virus and I somehow picked up a nasty
one that Trend detected but could not remove using standard methods.

I had to call their 2nd level support this morning and I'm happy to report
I got a 1st class tech that got rid of the problem. It took nearly 2 hours but
that's fine. Bottom line was Trend Micro came thru and solved the problem.

They ended up using a version of Kaspersky to fix the problem.

Greyt job to the Trend Micro Krew!!! :thumbsup:

Janice
05-17-2012, 07:02 PM
Good deal. I know what a pain they can be.

I work on, fix and disinfect laptops and desktop computers for a living now and Kaspersky online is 'just what the doctor ordered' sometimes. :cool: