By Daily Mail Reporter
Last updated at 12:33 PM on 7th February 2011
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A desperate mother has condemned Microsoft after her 11-year-old son racked up a £1,000 debt on her debit card - through his Xbox.
Brendan Jordan racked up a bill of £1,082.52 on his Xbox without realising all the purchases were being charged to his mum Dawn Matthews' card.
The schoolboy made the payments to buy accessories and new games on his console after it saved the details of a previously registered card.
Single mum-of-two Dawn, 37, from Strood, Kent, has now complained to Microsoft but claims the computer giant is ignoring her.
She said: 'When I put my card details in 18 months ago I thought it was just for his membership to play online with his friends.
'I work two jobs just to look after my family and pay the bills so I cannot afford all these extortionate charges.
'A thousand pounds isn't that much to people like Bill Gates, but for a single mum it is a lot of money that I don't have.
'The bank and Microsoft are blaming each other and no one is helping me. It has taken me ages to permanently get rid of my card details from the website.
'It was only when I made a complaint that they took all my details off.'
Dawn, who works as a sales executive and part-time singer, lives with Brendan and her 13-year-old daughter Abigail.
She entered her debit card details into the family Xbox to pay for Brendan's subscription to his favourite game.
However, Brendan repeatedly clicked on additions and extensions - racking up a £1082.52 debt to her account over six months.
Microsoft say they offer parental control accounts so parents like Dawn can monitor what their children are spending.
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