Family Removes Alexa Devices After a Stranger in Another Town Heard Everything They Were Saying

A concerned family is speaking out after they claim that their Amazon Alexa device recorded a conversation they were having in their home, and sent it to a random contact who alerted them to the fact that he had heard everything they said.

A homeowner named Danielle, who asked for her last name to remain anonymous, told KIRO 7 that she and her husband were in their house, discussing home improvement projects and hardwood floors when they received an urgent call from one of her husband’s employees in Seattle.

We unplugged all of them and he proceeded to tell us that he had received audio files of recordings from inside our house,” she said. “At first, my husband was, like, ‘no you didn’t!’ And the (recipient of the message) said ‘You sat there talking about hardwood floors.’ And we said, ‘oh gosh, you really did hear us

The employee sent the couple the email he had received with the audio files, and Danielle confirmed that it was, in fact, a direct recording of their conversation. She told KIRO 7 that the Amazon Alexa had access to every room in her house because it controlled the heating, lighting and security system in her home.

“My husband and I would joke and say I’d bet these devices are listening to what we’re saying,” Danielle said, noting that they never imagined the smart device would record their private conversations and then make them public.

After unplugging all of the devices, Danielle said she called Amazon multiple times before she received a response. When an Alexa engineer finally looked into Danielle’s claims, she said he acknowledged that the device had recorded conversations inside her home and emailed them to a random contact, and he then apologized profusely
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